These Terms and Conditions of Service ("Terms and Conditions" or "Agreement") govern your access to and use of the services, platforms, software, and related documentation provided by PT. SICHA SADA TECHWORKS / SICHA TECHWORKS (hereinafter referred to as "We" or "Service Provider") to you (hereinafter referred to as "You" or "User/Licensee").

By accessing and using this Service Platform, you acknowledge that you have read, understood, and agree to all of the Terms and Conditions set forth below.

1. TERMS OF USE

   The Service Platform is provided to you, the User, conditioned on your acceptance of the terms, conditions, and notices contained or referenced in this document, as well as any additional terms and conditions, agreements, and notices that may apply to any page or section of this Service Platform.

2. OVERVIEW

   Your use of this Service Platform constitutes your agreement to all terms, conditions, and notices. Please read carefully. By using this Service Platform, you agree to these Terms and Conditions, as well as any other terms, guidelines, or rules applicable to any part of this Service Platform, without limitation or qualification. If you do not agree to these Terms and Conditions, you must immediately exit this Service Platform and discontinue use of any information or products from this Service Platform.

3. CHANGES TO THE SERVICE PLATFORM AND TERMS & CONDITIONS

   We reserve the right to change, modify, update, or discontinue the terms, conditions, and notices applicable to this Service Platform, as well as any links, content, information, prices, and other materials offered through this Service Platform at any time and from time to time without notice or further obligation to you, except as set forth herein.

4. LICENSE GRANT

   We grant you the right to access and use the Licensed Software Platform solely for your internal business purposes during the term of this Agreement. This right is non-exclusive, non-transferable, and limited to and subject to the terms of this Agreement.

   You may not:

   1. Modify, adapt, decompile, disassemble, or reverse engineer any component of the Licensed Software Platform;
   2. Create derivative works based on any component of the Licensed Software Platform;
   3. Permit any third party to use or access any component of the Licensed Software Platform or Supporting Documentation.

5. PROPRIETARY RIGHTS

   You acknowledge and agree that:

   1. The Licensed Software Platform and Documentation belong to Us or our licensors and not to you; and
   2. You will use the Licensed Software Platform and Documentation only in accordance with the terms and conditions described in this Agreement.

6. FEES

   In exchange for the license granted, you must pay Us a license fee (the "License Fee") in accordance with the fee schedule set forth on the Pricing page of the Service Platform.

7. ELIGIBILITY

   These Terms and Conditions apply to:

   1. Use for evaluating the Licensed Software Platform, including through prototypes available in Preview; or
   2. Use by small independent developers, students, academic staff, or hobbyists.

8. SUPPORT

   As a Service licensee, you will receive 24/7 monitoring and dashboard reports according to the service level purchased, and you can contact Our Support by submitting a support ticket to support@sichatechworks.com.

9. TERMINATION PROVISIONS

   We, in our sole discretion, may suspend or terminate this Agreement with immediate effect if:

   1. We suspect that you are harming the Licensed Software Platform; or
   2. You are in material breach of your obligations under this Agreement; or
   3. You cease business or are unable to pay your debts; or
   4. You are unable or may become unable to fulfill your obligations under this Agreement.

10. CONFIDENTIALITY

    You may disclose Confidential Information to your directors or employees or any member of your group who requires access to it for the purposes of this Agreement; and/or professional advisors under appropriate confidentiality terms.

11. SERVICE PROVIDER'S WARRANTIES AND RESPONSIBILITIES

    We warrant and covenant to you that:

    1. We will use reasonable efforts to provide the Services and perform them with reasonable care and skill in accordance with the terms of this Agreement; and
    2. We have the full right, power, and authority to provide the Services to you in accordance with the terms of this Agreement.

12. SECURITY

    We will take all reasonable steps to prevent security breaches in interactions between Our servers and you and security breaches in interactions with resources or users outside any firewalls that may be integrated into Our servers.

13. PRIVACY POLICY

    Your information is secure with us. We only use your personal information to fulfill orders, provide the Services, and manage your account in accordance with Our Privacy Policy.

14. APPLICABLE LAW

    These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of Indonesia.

15. QUESTIONS AND PUBLICATIONS

    Please send us all feedback related to privacy or other issues at support@sichatechworks.com.