PT. SICHA SADA TECHWORKS (hereinafter referred to as "We" or "Service Provider") respects and protects the privacy of your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect the personal information you provide to us through our Service Platform.

By using our Service Platform, you consent to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

   We may collect the following types of information from you:

   1. Personal Data

      • Contact Information: Full name, email address, phone number, company address.
      • Account Information: Username, encrypted password, and account preferences.
      • Company Information: Company name, NPWP, and deed of establishment.

   2. Transaction and Financial Data

      • Payment Details: Processed by third-party Payment Service Provider. We only store payment tokens.
      • Transaction Data: Amount, time, payment status, and related metadata.

   3. Usage and Technical Data

      • Device Data: IP address, device type, browser type.
      • Log Data: Server logs, usage activity, pages visited.
      • Cookies: Used to track activity and store information.

2. USE OF INFORMATION

   • Service Provision and integration with payment gateways.
   • Billing: Process License Fee payments and send invoices.
   • Support: Customer service and technical support.
   • Security and Compliance: Fraud detection and legal obligations.
   • Service Improvement: Analyze trends and statistics.
   • Communications: Administrative notices and updates.

3. DISCLOSURE OF INFORMATION

   We will not sell, rent, or otherwise misuse your personal information. We may share your information only with third-party service providers, payment gateway partners, for legal obligations, or protection of interests.

4. DATA SECURITY

   We take industry-standard measures including encryption (SSL/TLS), access restriction, and PCI-DSS compliance where applicable.

5. DATA RETENTION PERIOD

   We will retain your personal information for as long as necessary to achieve the purposes described in this Privacy Policy.

6. YOUR RIGHTS AS A DATA SUBJECT

   • Right of Access: Request a copy of your personal data.
   • Right to Correction: Request correction of inaccurate data.
   • Right to be Forgotten: Request deletion, subject to applicable law.

   Contact us at support@sichatechworks.com to exercise these rights.

7. APPLICABLE LAW

   This Privacy Policy is governed by the laws of the Republic of Indonesia.

8. CHANGES TO PRIVACY POLICY

   We may update this Privacy Policy from time to time. Changes will become effective on the effective date stated at the top of this Policy.

9. QUESTIONS AND CONTACT

   Email: support@sichatechworks.com

   Address: Graha Raya, Ruko Silktown Avenue, Block RK/5A-05, Tangerang Selatan, Banten, Indonesia. 15326.